Navigating the World of Dental Insurance Terminology

Unless you work for an insurance company, you probably do not spend a lot of your time studying all the terminology that dental insurance companies use to describe the treatments and services they cover. If it seems pretty confusing, here are some of the most commonly used dental insurance terms and what they mean.

A Basic Glossary

Annual Maximum–The maximum amount your policy will pay per year for care at Mark L. Pettit, DDS. It is often divided into costs per individual, and (if you are on a family plan) per family

Co-payment– An amount the patient pays at the time of service before receiving care, and before the insurance pays for any portion of the care

Covered Services– A list of all the treatments, services, and procedures the insurance policy will cover under your contract

Deductible– A dollar amount that you must pay out of pocket each year before the insurance company will pay for any treatments or procedures

Diagnostic/Preventive Services– A category of treatments or procedures that most insurance will cover before the deductible which may include services like preventive appointments with the doctor, X-rays, and evaluations

In-Network and Out-of-Network– A list of providers that are part of an insurance company’s “network”

  • If you visit in-network providers, the insurance company will typically cover a larger portion of the cost of the care you receive. If you visit someone who is not part of the network, known as an out-of-network provider, the insurance company may pay for a portion of the care, but you will pay a significantly larger share from your own pocket.

Lifetime Maximum– The maximum amount that an insurance plan will pay toward care for an individual or family (if you have an applicable family plan)

  • This is not a per-year maximum, but rather a maximum that can be paid over the entire life of the patient.

Limitations/Exclusions– A list of all the procedures an insurance policy does not cover

  • Coverage may limit the timing or frequency of a specific treatment or procedure (only covering a certain number within a calendar year), or may exclude some treatments entirely. Knowing the limitations and exclusions of a policy is very important.

Member/Insured/Covered Person/Beneficiary/Enrollee– Someone who is eligible to receive benefits under an insurance plan

Provider– the doctor or other oral health specialist who provides treatment

Waiting Period– A specified amount of time that the patient must be enrolled with an insurance plan before it will pay for certain treatments; waiting periods may be waived if you were previously enrolled in another dental insurance plan with a different carrier

There are many different insurance options available, so you need to find out exactly what your insurance covers. It’s important to review your plan with a qualified insurance specialist. Don’t be afraid to ask questions about the policy so you can understand it fully and be confident that you know everything your policy covers the next time you come in for treatment at our SALT LAKE CITY, Utah office.

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Our Regular Schedule

Lunch Hours: 1:00 - 2:00pm

Monday:

8:00 am-5:00 pm

Tuesday:

8:00 am-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

8:00 am-5:00 pm

Friday:

Closed

Saturday:

Closed

Sunday:

Closed

  • "I have been seeing Dr. Pettit and Jeanie for over 15 years and they make going to the dentist a great experience. Even when I moved away from their office, I still make the drive since they are so warm and professional. They are very personable but also efficient and experienced. I highly recommend Dr. Pettit’s office and when my parents moved to Utah, I got them to go there as well."
  • "My husband and I have been going to Dr. Pettit for years. He is very attentive to your needs and concerns. He keeps up with the latest technologies and will thoroughly discuss the treatment plan with you.
    His office is small, which gives it a calm and personable feel. His office staff is friendly and makes us feel like family.
    I honestly don't know what I'd do if I had to find another dentist."
  • "I will start off by saying that I do not like going to the dentist! But going to Dr. Pettit made me change my thoughts and made my experience enjoyable and fun! They have a great environment and a great staff! Jeanie is awesome and fun to work with! They make you feel welcome and make your time there go by quick! I’ll definitely be getting my annual checkups done because of them!"
  • "Amazing dentist and team. Dr. Pettit made sure to meet all my needs regarding being nervous and was happy to answer any questions I had about my procedures. He wants to make all patients feel comfortable which is great. Jeanie, the dental hygienist, is a sweet lady and is happy to help as well. Becky, the office lady, is also very kind and always happy to help with anything she can! Their dental assistant Melissa is also so kind. Great dentist, 100% recommend if you’re a nervous patient or just need a nice dentist office!"